Our small team handles every inquiry with the same care we put into our roasts. Expect a personal response within one business day. Whether it's an order question or a custom blend request, we're here to help you get the most from your coffee.
Your Answers, Brewed Fresh
We've gathered answers to our most frequently asked questions. If you don't find what you're looking for, our team is always happy to help directly through the contact form above.
Shipping & Delivery
Grind Options
Freshness Guarantee
We ship fresh small-batch roasts Monday through Thursday. Orders placed before noon PST typically ship the next business day, ensuring peak freshness upon arrival.
Our whole bean roasts are best for maximum freshness. We also offer standard grinds for drip, French press, and espresso. Select your preference at checkout.
Every bag is roasted to order, ensuring optimal flavor. If your coffee isn't exceptionally fresh, contact us within 7 days for a replacement or refund.